The Courier Guy is handling our goods deliveries, we will deliver to any major center in South Africa. We will deliver within Cape Town area to your door step free of Charge If your order is over R250. For any other Major cities, it will be surcharge of R50.
Deliveries are made Monday to Friday, 10 a.m. - 6 p.m.; Saturday from 10 a.m. till 5 p.m., and Sunday from 10 a.m. till 1 p.m. In general, products are delivered within three to five days.
We offers 2 convenient methods of delivery:
- Courier - We deliver directly to your home or office from one of our warehouses, anywhere in South Africa. All delivery and tracking details are supplied to you at checkout;
- Collect – You can choose to collect from our Cape Town warehouse in Montague Gardens or any of our retail outlets. Collection hours: Weekdays 9h30am – 5h00pm, weekends and public holidays 9h30am – 12h00 (Closed on Christmas Day and New Years Day).
Normal Delivery Charge
| Normal Delivery Charge | I live in a Main Centre | I live in a Regional Area or Remote Area |
|---|---|---|
| Standard Delivery (FREE for orders R250 or more) | R60 | R60 |
| Economy Delivery (FREE for orders R250 or more) | R60 | R60 |
| Economy Delivery (FREE for orders R250 or more) | FREE | FREE |
| Weekend Delivery | R100 | N/A |
| Same Day Delivery | R120 | N/A |
| Express Delivery | R95 | N/A |
Free Delivery
We offer Free Delivery on all orders totalling R250 or more at checkout
On delivery, you will receive our delivery note showing the items delivered, the delivery fees(if apply), Value-Added Tax and the amount debited from your payment card. You or your authorised representative will be asked to sign a duplicate copy of the delivery note to confirm receipt. For verification purposes, the person accepting delivery at the delivery address may be required to produce a form of identification. Any person other than yourself who receives the products at the delivery address is presumed to be authorised to accept delivery on your behalf.
Should no-one be in attendance at the time of delivery, the driver will keep the products and leave a notice. The driver will try to contact you to make new arrangements for delivery or collection. We reserve the right to charge an additional delivery fee should it be required. Our liability for any delay in delivery is limited to re-delivery at a later agreed time at no additional charge.
We have outsourced all delivery and collection arrangements to third party service providers. Accordingly, we cannot, to the extent permitted by law, be liable for any loss or damage caused by them.
Cancellation
If for any reason you would like to cancel an order this may be done by visiting “Your Orders” on our website, You will only be able to cancel orders until midnight on the day prior to the date of delivery. We may debit your payment card for the delivery fees in respect of any late cancellations. If you cancel your payment for any reason or if your payment card should cease to be valid for whatever reason, you will remain liable for the full purchase price, including all related costs. We reserve the right to cancel any sale and/or your registration in the event of a breach of any of these or the General Terms.
Risk and Ownership
Risk in the products shall pass to you or your authorised representative on delivery. We will retain ownership of the products until payment is received in full.